GLOBAL ACCESS GROUP — PRIVACY POLICY
1. Overview
Global Access Group, along with its specialized concerns (Visa Expert, Adventure Tours, Trip Expert, and Travel Tricks), values your privacy and is dedicated to protecting your personal information. This Privacy Policy details how we collect, handle, store, and safeguard your data when you visit our website (www.globalaccessgroup.com.bd) or utilize our visa, travel, ticketing, and hospitality services.
2. Information We Collect
To facilitate international travel and documentation, we collect personal and operational data, including:
Identity Data: Full name, date of birth, gender, marital status, nationality, and photograph.
Travel & Identification Documents: Passport number, validity, issue/expiry dates, national identification (NID) details, and previous visa records.
Contact Information: Phone number, email address, residential address, and emergency contact details.
Financial & Employment Records: Bank statements, tax documentation (e-TIN), salary certificates, trade licenses, or business profile records required exclusively for official visa applications.
Transactional Information: Payment history, service invoice details, and flight/hotel booking preferences.
3. Purpose and Use of Collected Data
Your information is processed strictly for legitimate operational purposes:
Evaluating eligibility and compiling accurate files for embassy visa submissions.
Issuing international and domestic air tickets, processing hotel bookings, and organizing customized itineraries.
Managing customer service inquiries, sending booking confirmations, and delivering real-time travel updates.
Ensuring compliance with local laws, financial regulations, and civil aviation requirements.
4. Sharing and Disclosure of Information
We do not sell, rent, or lease your personal data to third parties. Data is shared solely with necessary stakeholders involved in your service delivery:
Embassies, High Commissions & Consulates: To process and submit your visa applications.
Travel Service Partners: Airlines, global distribution systems (GDS), overseas hotel partners, and tour logistics operators to issue tickets and finalize reservations.
Authorized District Branches: Relevant regional representatives facilitating your localized support.
Legal Authorities: Regulatory or law enforcement agencies when strictly mandated by Bangladeshi legal statutes or court orders.
5. Data Protection and Security
We enforce stringent administrative and technical safeguards to keep your sensitive documents secure. Digital documents are stored on protected servers, and physical paperwork is restricted to authorized operations personnel. Access to financial records and passport documents is monitored to prevent unauthorized access, disclosure, or misuse.
6. Data Retention
Your personal records are retained only as long as necessary to fulfill the services requested, satisfy legal and accounting obligations, or resolve active disputes. Once the retention period ends, files are archived securely or destroyed in accordance with our data disposal policies.
7. Your Privacy Rights
You maintain the right to:
Request access to the personal data we hold about you.
Ask for corrections to outdated or incomplete information.
Withdraw consent for ongoing marketing communications at any time.
8. Updates to This Policy
Global Access Group reserves the right to amend this Privacy Policy periodically to reflect technological advancements, service updates, or statutory adjustments. Updates take effect immediately upon publication on our official website.
9. Contact Our Data Desk
For any privacy inquiries, document verification, or data concerns, contact us via:
Head Office: Suite 810, Level 7 (8th Floor), Sahera Tropical Center, 218 New Elephant Road (Bata Signal), Dhaka-1205
Website: www.globalaccessgroup.com.bd
Central Contact: +8801968423555 | 01344063805