GLOBAL ACCESS GROUP — TERMS OF SERVICE
1. Acceptance of Terms
By accessing the website (www.globalaccessgroup.com.bd) or utilizing any services provided by Global Access Group and its specialized concerns (Visa Expert, Adventure Tours, Trip Expert, Travel Tricks), you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our services.
2. Scope of Services
Global Access Group acts as a professional facilitator and service provider for:
International visa consultancy, profile evaluation, and document assessment.
International and domestic flight reservations and airline ticketing.
Customized holiday packages, group tours, and corporate retreats.
Global hotel, resort accommodations, and complete Umrah travel arrangements.
3. Visa Consultancy & Processing Policy
No Guarantee of Issuance: The approval, refusal, delay, or validity of any visa rests exclusively with the respective embassy, consulate, or high commission. Global Access Group does not guarantee visa approvals under any circumstances.
Accuracy of Information: Clients are solely responsible for providing genuine, accurate, and valid documents. Any misrepresentation, forged paperwork, or omission of facts submitted by the client will result in immediate termination of service without liability to Global Access Group.
Non-Refundable Processing Fees: Embassy fees, official visa processing charges, appointment fees, and administrative charges incurred during the application process are strictly non-refundable, regardless of the visa decision.
4. Booking, Pricing & Air Ticketing
Price Fluctuations: Airline ticket fares, hotel tariffs, and government taxes remain subject to change without prior notice until full payment is received and tickets/vouchers are officially issued.
Cancellations & Rescheduling: All ticket and tour package cancellations, date changes, or refunds are strictly governed by the standard policies and fee structures of the respective airlines, hotel chains, and overseas vendors. Service charges applied by Global Access Group for changes are non-refundable.
5. Financial Transactions & Payment Governance
Authorized Channels Only: All financial payments must be executed via Global Access Group’s official corporate bank accounts, authorized digital merchant gateways, or POS terminals.
No Personal Cash Transactions: Clients are strictly warned against paying cash to any personal employee accounts or unauthorized representatives. Global Access Group accepts no liability for transactions made outside official channels.
6. District Representatives & Franchise Disclaimer
Authorized district representatives and branch partners act within their designated facilitator scopes. No representative or partner has the authority to make unrealistic commitments, issue cash guarantees, or contract liabilities beyond the scope explicitly authorized by Global Access Group Head Office.
7. Limitation of Liability
Global Access Group shall not be held liable for delays, losses, accidents, cancellations, or damages resulting from:
Acts of God, weather conditions, civil unrest, natural disasters, or pandemics.
Flight cancellations, schedule shifts, or lost baggage caused directly by airlines.
Sovereign policy updates, immigration border refusals, or diplomatic processing halts.
8. Governing Law & Dispute Resolution
These Terms of Service are governed by and construed in accordance with the laws of Bangladesh. Any dispute arising out of or related to these terms shall be subject to the exclusive jurisdiction of the competent courts in Dhaka, Bangladesh.
9. Corporate Office Contact
For inquiries regarding our terms, please contact:
Entity: Global Access Group
Office: Suite 810, Level 7 (8th Floor), Sahera Tropical Center, 218 New Elephant Road (Bata Signal), Dhaka-1205
Website: www.globalaccessgroup.com.bd
Central Desk: +8801968423555 | 01344063805